Counseling Services

While you are in college you are continuing the developmental process of moving from adolescence into young adulthood. This can be a challenging and constantly changing time for you, and as a result, counseling services strive to provide quality mental health treatment and support to students in times of need.

All full- and part-time undergraduate students enrolled in the university are eligible for counseling services. Enrolled graduate students on all campuses are eligible for basic intake services; however, face-to-face counseling is somewhat limited due to travel to and from the different campuses.

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TimelyCare Virtual Counseling Services

Lenoir-Rhyne students can now choose virtual on-demand and appointment-based counseling services in all 50 states — at no cost and without the hassle of traditional insurance. 

TimelyCare by TimelyMD offers LR students free 24/7 access to medical and mental health support and well-being resources. 

TimelyCare serves as a 24/7 virtual extension of campus health and counseling center resources, with a goal of improving student well-being, engagement and retention. TimelyCare complements the services available from Cornerstone Health and Wellness Center on the HIckory campus.

Register for TimelyCare


Counseling often involves the disclosure of personal information. State laws and professional ethical codes dictate that the information discussed during the counseling session will be strictly confidential if you are 18 years of age or older. The counseling records are not kept as part of your academic or administrative records.

Furthermore, the fact that you have used our services, and the information that you share in counseling will not be disclosed to university officials, faculty, staff, parents, outside agencies or anyone else without your written permission.

Types of Services

  • Individual Therapy

    Individual and couples counseling (as long as both individuals in the couple are students) is available to all current Lenoir-Rhyne undergraduate and graduate students. Counseling center staff and graduate-level interns can work with students on a wide variety of issues.

    Counseling services are available on all LR campuses. Face-to-face counseling services are available on the Hickory campus and face-to-face and teletherapy are available to students on the Asheville with Jennifer Drum and Columbia with Jenny Smith campuses.

  • Therapist Assisted Online

    Therapist Assisted Online is an interactive program that provides students with therapy assistance online, as an additional resource to Counseling Services. There are self-help groups students can enroll in, as well as a large number of topics that students can utilize to help support their own emotional wellness and personal growth.

  • Crisis Intervention

    Counselors, as well as, other appropriate staff or community resources assist students in times of crisis or other emotional difficulties. Please contact us if you are in need of an immediate appointment during regular office hours.

    If you are in crisis and unable to reach one of our Counseling Center staff, please contact us at 828.328.7959.

    If you are in crisis after hours you may contact Catawba County Mental Health's Mobile Crisis Unit at 877.327.2593.

  • Referral Services

    Students who require additional support or specialized help will be referred to local resources. The Counseling Center has information for mental health providers in the Hickory, Asheville and Columbia locations. Off-campus costs are the responsibility of students.

Counseling Services Staff

Ashley Clack, M.A., NCLCMHCA 
Mental Health Therapist