Assistant Director of Admission Events and Orientation
Location: Hickory, North Carolina
The Assistant Director of Admission Events and Orientation is an integral member of the Office of Admission and is responsible for the planning, execution and management of all admission events and campus visits for all prospective students at Lenoir-Rhyne University. This individual will be deeply involved in vision-setting and implementation for the Lenoir-Rhyne visit experience, including new student orientation. Campus visits and admission events set the stage for a prospective student’s involvement with Lenoir-Rhyne and make a profound impact on a student’s decision to attend LR, so a positive experience on campus is critical.
The Assistant Director of Admission Events and Orientation must be highly organized and detail oriented. Strong communication skills are crucial, as this individual will interact with a variety of campus and community partners. The Assistant Director of Admission Events and Orientation will also be responsible for writing and creating email and print content related to admission events, campus visits and new student orientation.
A member of the Office of Admission’s leadership team, the Assistant Director of Admission Events and Orientation should have supervisory experience and be able to apply that experience toward overseeing a team of graduate assistants, orientation leaders, student ambassadors (Bears of Distinction) and the visit concierge.
- Vision-setting for admission events, campus visits and new student orientation
- Evaluation of effectiveness of the campus visitor experience to promote continued improvement.
- Managing the Office of Admission’s visit and event calendar
- Planning, executing, and managing admission events, campus visits and new student orientation.
- Supervising the Office of Admission’s graduate assistants and visit concierge.
- Serving as the primary supervisor for Bears of Distinction and orientation leaders
- Carrying out training for Bears of Distinction, orientation leaders, graduate assistants and the visit concierge
- Partnering with senior Bears of Distinction to create a retreat schedule for student ambassadors.
- Working closely with the Conferences & Events, Dining Services and Security to establish and carry out event needs
- Serving as the point of contact for campus partners regarding admission events, campus visits and new student orientation
- Partnering with various departments on campus to incorporate relevant offices into the campus visitor experience
- Writing content for event communication and working with the Office of Marketing & Communications to plan relevant advertising for admission events and campus visits
- Working with Academic Affairs, the University Registrar and the Office of Student Life to create a new student orientation experience that adequately prepares students for their time at Lenoir-Rhyne and promotes retention
Required Skills/Abilities
- Impeccable organization skills and attention to detail
- Strong leadership skills
- Ability to take initiative and work independently
- Profound understanding of the admission funnel and recruiting process
- Ability to identify opportunities for engagement for prospective students and their families
- Supervisory experience with an ability to effectively delegate tasks
- Experience creating training materials and carrying out training for direct reports
- Proficiency in Microsoft Office Suite
- Ability to work occasional weekends as needed for admission events
- Strong written and oral communication skills with an ability to network effectively with a variety of constituents including students and parents, as well as Lenoir-Rhyne faculty, staff and other partners
- Knowledge of event planning in the admission or student affairs realm preferred
- Experience with Slate Technolutions preferred
- Ability to speak and write in Spanish is a plus
Education and Experience
- A bachelor's degree is required.
- At least two years of experience in admissions is preferred.
- Previous experience with Slate or other student information systems is preferred.
- Extensive knowledge about LR, its faculty and its student population is a plus.
- Knowledge of or experience with Lutheran higher education, theology and/or church life is a plus.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Travel for recruitment is required.
- Must be able to lift 15 pounds at times.
- Ability to attend and preside over meetings, events, etc., in person and online.
- Ability to travel with students, faculty and staff throughout campus.
Work Schedule
- Standard office hours M-F 8a-5p, subject to change based on LR needs.
- Occasional evening and weekend work may be required as job duties demand.
Behavioral Expectations
- Maintain high integrity, confidentiality and ethical standards.
- Maintain a healthy and safe environment.
- Maintain and contribute to a professional, respectful, courteous, diverse, equitable and inclusive environment.
- Treat other individuals with dignity, respect and kindness.
- Adhere to all university policies, procedures, standards and values, and comply with all federal, state and local laws.
Position requirements in the role mentioned above description indicate the minimum level of knowledge, skills and abilities necessary to perform the job competently. Role descriptions are an overview of the duties, responsibilities and requirements of the position and are not intended to be construed as an exhaustive list of the position. Employees may be required to perform other job-related assignments as requested and acquire new skills and responsibilities. Lenoir-Rhyne University reserves the right to modify, add, remove or waive the position's responsibilities, duties and skills required.
Non-Discrimination and Equal Opportunity Policy
Lenoir-Rhyne University does not discriminate on the basis of race, color, national origin, citizenship, religion, political affiliation, age, marital status, sex, gender (including gender identity and expression), sexual orientation, disability status, genetics, pregnancy or veteran status.
Lenoir-Rhyne’s Non-Discrimination and Equal Opportunity Policy extends to all aspects of employment, including but not limited to recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluations, compensation and benefits as well as the education setting. Lenoir-Rhyne is committed to providing an environment that promotes diversity, equity, inclusion, and belonging for faculty, staff, students, contractors, volunteers and visitors.