Administrative Associate, Student Experience
Location: Hickory, North Carolina
Position Summary
The Administrative Associate for Student Experience provides administrative and operational support for the Office of the Vice President for Student Experience and the broader Division of Student Experience. This role supports the daily functions of the Vice President’s office while assisting with coordination of divisional activities, communications, and operational processes that contribute to a positive and engaging student experience.
Working closely with the Vice President and divisional leadership, the Administrative Associate helps ensure the efficient operation of the office by managing administrative tasks, coordinating meetings and communications, and assisting with divisional initiatives and projects. This position plays an important role in supporting collaboration across departments and helping maintain effective organizational processes within the division.
Essential Duties and Responsibilities
Administrative Coordination and Office Support
- Provide administrative support for the Office of the Vice President for Student Experience, including managing the Vice President’s calendar, scheduling meetings, and coordinating appointments.
- Prepare meeting agendas, documents, and materials for divisional meetings and leadership gatherings.
- Coordinate travel arrangements, process expense documentation, and assist with administrative workflows for the Vice President for Student Experience.
- Maintain organized records, files, and documentation related to divisional operations.
- Supervise and train student employees who support administrative duties within the office.
Operational and Project Support
- Assist with coordinating divisional projects, initiatives, and activities that support student engagement, wellbeing, and belonging.
- Help track timelines, documentation, and progress related to divisional initiatives and projects.
- Support the preparation of reports, presentations, and materials for meetings and university communications.
Division Coordination and Communication
- Assist with planning divisional meetings, retreats, and events and provide logistical support as needed.
- Support communication between the Office of the Vice President and departments within the Division of Student Experience.
- Help coordinate information sharing, scheduling, and administrative processes across divisional units.
Required Education and Experience
- High school diploma required; associate or bachelor’s degree preferred.
- Demonstrated experience in administrative support, office coordination, or operational assistance.
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Excellent written and verbal communication skills.
- Ability to maintain confidentiality and exercise sound professional judgment.
- Proficiency with standard office technology and software applications.
Preferred Qualifications
- Experience working in higher education, student affairs, or a related environment.
- Experience supporting administrative leadership or coordinating office operations.
Additional Requirements and Expectations
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Ability to travel with students, faculty, and staff throughout campus.
- Standard office hours Monday-Friday 8 a.m.-5 p.m., with occasional evening and weekend based on demand. Subject to change based on university needs.
Behavioral Expectations
- Maintain high integrity, confidentiality and ethical standards.
- Maintain a healthy and safe environment.
- Maintain and contribute to a professional, respectful, courteous, diverse, equitable, and inclusive environment.
- Treat other individuals with dignity, respect and kindness.
- Adhere to all university policies, procedures, standards, and values, and comply with all federal, state, and local laws.
Position requirements in the above mentioned role indicate the minimum level of knowledge, skills, and abilities necessary to perform the job competently. Role descriptions are an overview of the duties, responsibilities, and requirements of the position and are not intended to be construed as an exhaustive list of the position. Employees may be required to perform other job-related assignments as requested and acquire new skills and responsibilities. Lenoir-Rhyne University reserves the right to modify, add, remove or waive the position's responsibilities, duties, and skills required.
Application Process
While completing the application, candidates will be prompted to submit a:
- Cover letter, specifically discussing how one’s professional experiences and perspectives relate to the needs of the position.
- Resume, including the names and emails of three references. References will only be contacted for finalists, and candidates will be notified in advance.
Lenoir-Rhyne University promotes a welcoming campus environment that is integral to the university's commitment to excellence in engagement and education. We are particularly interested in candidates who have demonstrated experience nurturing a welcoming community, working with faculty, staff and/or students from all walks of life and/or incorporating varied perspectives and traditions in their current or previous positions. This commitment is rooted in our Lutheran tradition of fostering wisdom, nurturing vocation, and preparing students for lives of purpose while serving the common good.
About Lenoir-Rhyne University
Lenoir-Rhyne University is a co-educational, private, comprehensive liberal arts institution founded in 1891, with its traditional campus located in Hickory, North Carolina, a city of more than 40,000. The university has additional graduate centers in Asheville, N.C., and Columbia, S.C. Situated in the foothills of the Blue Ridge Mountains, Lenoir-Rhyne is less than an hour’s drive from Charlotte, and the Hickory-Lenoir-Morganton Metropolitan Statistical Area has a population of about 365,000. The university now offers more than 45 undergraduate and 20 graduate degree programs to approximately 2,400 students. Lenoir-Rhyne University seeks to liberate mind and spirit, clarify personal faith, foster physical wholeness, build community, and promote responsible leadership for service to the world. Affiliated with the Evangelical Lutheran Church in America (ELCA), Lenoir-Rhyne is open to people from all religious and non-religious backgrounds.
Non-Discrimination and Equal Opportunity Policy
Lenoir-Rhyne University is committed to providing a workplace and educational environment, as well as other benefits, programs, and activities that are free from discrimination, harassment and retaliation.
LR is committed to creating a safe campus environment for all members of the LR community, including, but not limited to, those who identify as transgender and gender non-conforming. To that end, LR does not discriminate on the basis of race, religion, color, sex (including sex stereotypes and sex characteristics), ethnicity, national origin, physical or mental disability, age, marital status, pregnancy or related conditions, sexual orientation, gender identity, gender expression, veteran or military status or any other characteristic or status protected by applicable law.
To ensure compliance with federal and state civil rights laws and regulations and to affirm its commitment to promoting the goals of fairness and equity in all aspects of the educational program, activity and employment, LR has developed internal policies and procedures that provide a prompt, fair and impartial process for those involved in an allegation of discrimination or harassment, and for allegations of retaliation.
LR values and upholds the equal dignity of all members of its community and strives to balance the rights of the parties in the grievance process during what is often a difficult time for all those involved.
Visa sponsorship is not available for this position.