ERP/SIS Implementation Business Analyst

Location: Hickory, North Carolina

Position Summary

Lenoir-Rhyne University seeks a detail-oriented and analytical business analyst to support the implementation of a new Enterprise Resource Planning (ERP) and Student Information System (SIS), Ellucian Colleague SaaS. This is a full-time, temporary position with a two-year appointment aligned with the lifecycle of the implementation project.

The Business Analyst will play a critical supporting role in the ERP/SIS transition by assisting with requirements gathering, process analysis, data validation, system testing, and implementation support. This position will work closely with project leadership, Information Technology staff, functional departments, and external vendors to help ensure a successful and efficient system implementation across the university.

Essential Duties and Responsibilities

• Support the ERP/SIS implementation project through analysis, documentation, and coordination activities.  
• Assist in gathering, documenting, and validating business requirements, workflows, and system configurations  
• Collaborate with functional departments (e.g., the Registrar’s Office, Admissions, Financial Aid, Finance, and Human Resources) to map current processes and identify improvement opportunities.  
• Develop and maintain documentation including process maps, user stories, test cases, and training materials  
• Support data migration efforts, including data mapping, validation, and reconciliation  
• Write and execute SQL queries to support data analysis, reporting, and system validation.  
• Participate in system testing phases, including unit, integration, regression, and user acceptance testing (UAT).  
• Assist in identifying issues, tracking resolutions, and supporting troubleshooting efforts  
• Support change management initiatives, including communications and end-user training  
• Coordinate with IT staff, project managers, and vendors to support system configuration and implementation activities  
• Maintain organized project documentation and contribute to overall project tracking and reporting.

Required Qualifications

• Bachelor’s degree required (preferably in Information Systems, Business, Data Analytics, or a related field).  
• Two to four years of experience as a business analyst, systems analyst, data analyst, or in a similar role.  
• Experience supporting ERP or enterprise software implementations.  
• Strong SQL skills and ability to analyze and validate data.  
• Basic understanding of scripting or programming concepts.  
• Strong organizational, analytical, and communication skills.  
• Ability to work on-site at the Hickory, North Carolina, campus.

Preferred Qualifications

• Experience in higher education (college or university setting).
• Familiarity with ERP/SIS platforms used in higher education (e.g., Ellucian Colleague or PowerCampus).  
• Experience with data migration, integrations, APIs, or ETL processes.  
• Experience with business process mapping and documentation tools.  
• Exposure to structured project management or implementation methodologies.

Knowledge, Skills and Abilities

• Strong analytical and problem-solving skills.  
• High level of attention to detail and accuracy in documentation and data management.  
• Ability to manage multiple tasks and deadlines in a project environment.  
• Strong interpersonal skills and ability to collaborate across departments.  
• Ability to translate business needs into technical requirements.  
• Proficiency with data analysis tools and project documentation practices.

Appointment Type

• Position Type: Full-time, temporary (2-year term).  
• Work Environment: In-person on the Hickory campus.  
• Expected Start Date: ASAP

Application Process

While completing the application, candidates will be prompted to submit: 

1. Resume
2. Cover letter
3. Three professional references 

The university’s mission, vision, and values statements may be reviewed using About LR.  

Lenoir-Rhyne University promotes a welcoming campus environment that is integral to the university's commitment to excellence in engagement and education. We are particularly interested in candidates who have demonstrated experience nurturing a welcoming community, working with faculty, staff and/or students from all walks of life and/or incorporating varied perspectives and traditions in their current or previous positions. This commitment is rooted in our Lutheran tradition of fostering wisdom, nurturing vocation and preparing students for lives of purpose while serving the common good. 

About Lenoir-Rhyne University

Lenoir-Rhyne University is a co-educational, private, comprehensive institution founded in 1891, with its traditional campus located in Hickory, North Carolina, a city of more than 40,000. The university has additional graduate centers in Asheville, N.C., and Columbia, S.C. Situated in the foothills of the Blue Ridge Mountains, Lenoir- Rhyne is less than an hour’s drive from Charlotte, and the Hickory-Lenoir-Morganton Metropolitan Statistical Area has a population of about 365,000. The university now offers more than 45 undergraduate and 20 graduate degree programs to approximately 2,400 students. Lenoir-Rhyne University seeks to liberate mind and spirit, clarify personal faith, foster physical wholeness, build community, and promote responsible leadership for service to the world. Affiliated with the Evangelical Lutheran Church in America (ELCA), Lenoir-Rhyne is open to people from all religious and non-religious backgrounds.

Non-Discrimination and Equal Opportunity Policy    

Lenoir-Rhyne University is committed to providing a workplace and educational environment, as well as other benefits, programs, and activities that are free from discrimination, harassment and retaliation.

LR is committed to creating a safe campus environment for all members of the LR community, including, but not limited to, those who identify as transgender and gender non-conforming. To that end, LR does not discriminate on the basis of race, religion, color, sex (including sex stereotypes and sex characteristics), ethnicity, national origin, physical or mental disability, age, marital status, pregnancy or related conditions, sexual orientation, gender identity, gender expression, veteran or military status or any other characteristic or status protected by applicable law.

To ensure compliance with federal and state civil rights laws and regulations and to affirm its commitment to promoting the goals of fairness and equity in all aspects of the educational program, activity and employment, LR has developed internal policies and procedures that provide a prompt, fair and impartial process for those involved in an allegation of discrimination or harassment, and for allegations of retaliation.

LR values and upholds the equal dignity of all members of its community and strives to balance the rights of the parties in the grievance process during what is often a difficult time for all those involved.

Visa sponsorship is not available for this position.

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