- MSLS, Library Science, University of North Carolina, Greensboro
- M.S., Online Teaching and Instructional Design, Lenoir-Rhyne University
- M.A., Liberal Studies, Lenoir-Rhyne University
- B.A., Psychology, Edinboro University of Pennsylvania
Jessica O'Brien is an associate librarian and coordinator of instructional technology. She is a member of Lenoir-Rhyne University's Symposium On University Research and Creative Expression committee, the Teaching and Learning Committee, the IT Governance Committee and an advisor to Zeta Tau Alpha sorority. O'Brien is an active member of the Association of College Research Libraries.
In 2018, she received the Roediger Distinguished Service Professorship, designated annually by the president in recognition of distinguished service to the university, profession and community.