Location: Hickory, North Carolina
Graduate assistants in the Office of Admission serve as key members of the admission team to create a welcoming and unparalleled campus visit experience. GAs support the Office of Admission in recruiting students and establishing LR as an institution of choice for prospective students. These individuals support the campus experience coordinator and the Office of Admission as a whole.
Graduate assistants are expected to meet and interact with families regularly, so professionalism, graciousness and high energy are critical.
- Greeting and interacting with visitors at Lohr Hall and around LR’s campus.
- Answering questions via phone, email and in person.
- Scheduling campus visits with admission staff in Microsoft Outlook.
- Arranging appointments for prospective students with faculty, athletic staff and other campus partners.
- Reading applications and making admission decisions.
- Updating information in Slate Technolutions.
- Providing excellent customer service.
- Performing typical office work, including electronic file management, scanning and attaching documents, copying, etc.
- Interacting with various campus partners regarding campus visitors and the visit experience.
- Assisting with other functions of the Office of Admission as needed.
Keys Skills and Requirements
- Must be actively enrolled in a graduate program at Lenoir-Rhyne University.
- Outgoing personality with an ability to greet the public and make them feel comfortable.
- Impeccable customer service and hospitality skills and willingness to go the extra mile.
- Ability to communicate effectively with a variety of constituents, including students, parents and guidance counselors, as well as faculty, staff and other campus partners.
- Proficient in Microsoft Word, Excel and Outlook.
- Ability to learn new tasks and computer programs quickly.
- Ability to exercise good judgment and take initiative appropriately.
- Ability to work effectively in a fast-paced environment.
- Must have a valid Driver’s License and ability to operate a motor vehicle.
- Ability to lift and transport up to 40 pounds.
Compensation and Obligations
- Graduate Assistants are expected to work 15-20 hours per week, at times agreed upon with their supervisors.
- Working hours may include weekends and evenings, based on the Office of Admission event schedule. All GAs are required to work admission events unless otherwise discussed with their supervisors.
- Compensation is offered in the form of tuition remission, up to 15 hours per year. GAs in the Occupational Therapy program will receive 11 hours of tuition remission per year.