The Graduate Admission Counselor is housed in Hickory and supports recruitment and admission for Lenoir-Rhyne graduate programs on all three LR campuses, with a special focus on the health sciences. Responsibilities include relationship building, student recruiting, admission, retention efforts, and collaboration with key Lenoir-Rhyne offices in support of graduate students on all campuses. The position receives supervision and direction from the Lenoir-Rhyne University Admission office and works closely with LR faculty and partners, Admission, Financial Aid and others to achieve graduate enrollment goals.
- May supervise a part-time admission counselor and/or student workers
- Creates and builds relationships with local and professional organizations, colleges and universities to identify qualified applicants.
- Researches, identifies, schedules, and conducts in-person and virtual recruitment visits to college and university job fairs, community events, graduate program fairs, etc. Creates, transports, sets up and strikes displays that promote Lenoir-Rhyne graduate programs and engage prospective students in conversation.
- Builds and maintains ongoing contact with prospective students from application to registration, particularly on the LR health sciences graduate programs.
- Participates in program coordinator meetings for health sciences graduate programs to support faculty and college enrollment goals in graduate programs.
- Collaborates with the Office of Financial Aid in administering federal, institutional and other forms of financial aid.
- Perform other duties as assigned.
- Understands and supports the Lenoir-Rhyne mission and vision and how student recruitment, admissions, and retention align with that mission.
- Exhibits cross-cultural competence and empathy in building relationships. Understands and supports diversity, equity, inclusion and access in recruiting students into graduate education.
- Able to gather and organize resources/people to meet goals; action-oriented and energetic in setting and achieving appropriate goals; orchestrate multiple activities while staying on task to achieve and assess desired outcomes.
- Possesses excellent verbal and written communication skills across various platforms and in different situations.
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism and diplomacy and work with individuals at all levels of the university.
- Excellent time management and organizational skills with heightened attention to detail.
- Strong analytical skills and problem-solving/conflict resolutions skills.
- Proficient with Microsoft Office Suite and related software.
- Fluent in Spanish is a plus.
Education and Experience
- Bachelors degree required
- Master’s degree is highly preferred, preferably in the health sciences.
- Two years of experience in graduate admissions preferred.
- Previous experience with Slate or other student information systems preferred.
- Extensive knowledge about LR, its faculty, and its student population is a plus.
- Prolonged periods of sitting at a desk and working on a computer.
- Travel for recruitment required.
- Must be able to lift up to 15 pounds at times.
- Ability to attend and preside over meetings, events, etc., in person and online.
- Ability to travel with students, faculty, and staff throughout campus.
- Standard office hours Monday-Friday 8 a.m.-5 p.m., subject to change based on LR needs.
- Occasional evening and weekend work may be required as job duties demand.
- Maintain high integrity, confidentiality, and ethical standards.
- Maintain a healthy and safe environment.
- Maintain and contribute to a professional, respectful, courteous, diverse, equitable, and inclusive environment
- Treat other individuals with dignity, respect, and kindness.
- Adhere to all university policies, procedures, standards, and values, and comply with all federal, state, and local laws.
Position requirements in the role mentioned above description indicate the minimum level of knowledge, skills and abilities necessary to perform the job competently. Role descriptions are an overview of the duties, responsibilities and requirements of the position and are not intended to be construed as an exhaustive list of the position. Employees may be required to perform other job-related assignments as requested and acquire new skills and responsibilities. Lenoir-Rhyne University reserves the right to modify, add, remove or waive the position's responsibilities, duties and skills required.
Reports to: Director of Graduate Admission
Department/Division: Office of Admission / Mission, Engagement and Innovation