Financial Aid Counselor

The Financial Aid Counselor position assists university admission staff in identifying, enrolling and retaining motivated and qualified students who are committed to leadership, the liberal arts and a desire to develop as a whole person. The position helps students seeking resources to achieve their educational goals. The person in this role is energetic and demonstrates initiative, creativity, a sense of humor, the ability to work well independently and in a team and manages multiple responsibilities concurrently.

Description of Duties and Tasks

  1. Responsible for daily operations related to the administration of all federal, state, and institutional aid, including, but not limited to, federal/state grants and federal loans.
  2. Manage special projects and/or on-going activities as assigned by any Division Director or Associate Director.
  3. Respond with “sense of urgency” to all questions and/or concerns.
  4. Foster and maintain a positive atmosphere to ensure all interactions are handled with the highest level of professionalism and customer service.
  5. Responsible for processing student financial aid awarding.
  6. Proficient in all standard procedures of enrollment management.
  7. Counsel students, parents, and legal guardians on Title IV, State, and Institutional aid availability and/or eligibility requirements.
  8. Counsel Service Members (in conjunction with VA Benefits Coordinator) on Title IV, State, and Institutional aid availability and/or eligibility requirements.
  9. Responsible for compliance to all federal and state regulations and institutional policies.
  10. Conduct financial aid presentations at prospective student events on campus and in the community.
  11. Help coordinate short- and long-range planning of office function and flow.
  12. Provide leadership and assist with supervision and training for counselors, support staff, and student workers.
  13. Assist in the completion of federal and state reports and surveys as well as division statistical reports and projections.
  14. Assist with periodic review and development of division policies and procedures.
  15. Develop an advanced work ethic and demonstrate the ability to prioritize and attention to detail.
  16. Serve on university and division committees as appropriate.

Required Knowledge, Skills and Abilities

  • Bachelor’s degree required
  • Minimum of three years related experience
  • Exceptional computer skills; PowerFAIDS experience preferred
  • Exceptional communication skills, dealing with a wide variety of constituents
  • Ability to remain confidential
  • Demonstrate planning and exceptional organizational skills
  • Ability to think strategically and multi-task required
  • Self-motivated
  • Multilingual candidate’s desirable
  • Flexible hours (occasional evening and weekend work required)
  • Excellent team building, customer service and leadership skills

Position Title: Financial Aid Counselor - Financial Aid
Wage Class: Salaried, exempt
Reports to: Director of Financial Aid


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One file only.
256 MB limit.
Allowed types: pdf, doc, docx.