Director of Residence Life


The Director of Residence Life is a year-round, live-in position responsible for coordinating residence life for approximately 800 students on the Hickory, N.C. campus, with some additional responsibilities for approximately 40 students in residence at our Columbia Campus. 

Responsibilities include managing housing assignments and move-in and move-out days, collaborating with offices across the university in developing relevant and meaningful trainings and community development experiences in the residence halls, training and supervision of Resident Advisors, reviewing and enforcing relevant student life policies, and other duties to support student development and residence life. 

This position will also serve as a primary source of support and programming with campus recognized sororities and fraternities. On-call and crisis intervention duties are required. To enable on-call responsibilities, the Director of Residence Life is provided with a three-bedroom house on campus as part of their compensation package.

Supervisory Responsibilities

  • Recruit, select, train, supervise, and evaluate Graduate Assistant residence hall and Residence Life staff, and undergraduate RA staff

Essential Accountabilities

  • Live in on-campus housing provided by the university and serve as on-call staff and emergency responder.
  • Work to maintain high on-campus occupancy rates in Hickory and Columbia.
  • Monitor, update, and enforce policies and contracts for on-campus living according to best practices in the field.
  • Plan, implement, and direct the entire residence life program on the Hickory Campus, including residence halls, apartments, theme houses, and Greek housing, to include collaborations with other areas of the university such as Academic Affairs, Center for Vocation, etc.
  • Work closely with the campus business office, IT, physical plant, housekeeping, and other offices to ensure safety and upkeep of each residential unit.
  • Make room assignments and oversee move-in and move-out days on the Hickory Campus.
  • Maintain administrative computer system regarding residential information.
  • Develop residence area councils as a sub-unit of the Student Government Association, and monitor Residence Life and Residence Area Council budgets.
  • Uphold sanctioning for campus infractions per the Lenoir-Rhyne University Student Handbook.
  • Stay current professionally regarding up-to-date housing and residence life programming policies and practices.
  • Conduct regular assessments of residence halls, develop a multi-year facility maintenance schedule, and administer a system for dealing with residence hall damage on the Hickory Campus, and provide consultative support for the Columbia Campus.
  • Coordinate and communicate regularly with LR Public Safety and Hickory Police Department for any security issues that arise in and around campus housing.
  • Demonstrate a comprehensive commitment to diversity, equity, and inclusion, and a nuanced understanding of under-represented groups and initiatives that enhance inclusive efforts.
  • Other duties as assigned.

Required Skills/Abilities

  • Live in on-campus housing provided by the university and serve as on-call staff and emergency responder.
  • Work to maintain high on-campus occupancy rates in Hickory (and Columbia)
  • Monitor, update, and enforce policies and contracts for on-campus living according to best practices in the field.
  • Plan, implement, and direct the entire residence life program on the Hickory Campus, including residence halls, apartments, theme houses, and Greek housing, to include collaborations with other areas of the university such as Academic Affairs, Center for Vocation, etc.
  • Demonstrate a comprehensive commitment to diversity, equity, and inclusion, and a nuanced understanding of under-represented groups and initiatives that enhance inclusive efforts.
  • Training in crisis intervention, de-escalation, etc. a plus
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy and work with individuals at all levels of the university
  • Excellent time management and organizational skills with a heightened attention to detail.
  • Strong analytical skills and problem solving/conflict resolutions skills.
  • Proficient with Microsoft Office Suite or related software.

Education and Experience

  • A bachelor’s degree is required, and an advanced degree is preferred, most appropriately in a student life-related field.
  • At least two-five years of experience in college or university residence life
  • A record of progressive responsibility and experience with supervising students and staff in an higher education setting
  • Familiarity with StarRez Housing software is preferred, but not required.
  • Experience with multiple campuses a plus.
  • Training in DEI initiatives, especially in residence life or student affairs in a university setting, a plus.

Physical Requirements

  • Some prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 30 pounds at times. 
  • Ability to attend and preside over lectures and meetings.
  • Ability to travel with students, faculty and staff throughout campus.
  • Must be able to traverse various athletic grounds and facilities.
  • Valid driver’s license and access to a reliable vehicle.
  • CPR and First Aid certification expected.

Work Schedule

  • Standard office hours M-F 8a-5p, with occasional evening and weekend work as needed based on job responsibilities
  • Ability to be available on-call
  • Subject to change based on university need, scheduled courses, and university growth

Behavioral Expectations

  • Maintain high integrity, confidentiality, and ethical standards.
  • Maintain a healthy and safe environment.
  • Maintain and contribute to a professional, respectful, courteous, diverse, equitable, and inclusive environment
  • Treat other individuals with dignity, respect, and kindness.
  • Adhere to all university policies, procedures, standards, values, and comply with all federal, state, and local laws.

Position requirements in the role description outlined above indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Role descriptions are an overview of the duties, responsibilities, and requirements of the position and are not intended to be construed as an exhaustive list for the position. Employees may be required to perform other job-related assignments as requested and acquire new skills and responsibilities. Lenoir-Rhyne University reserves the right to modify, add, remove, or waive the responsibilities, duties, and skills required of the position.

Department: Student Life
Position Reports: Dean of Student Life
Position Type: Exempt

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